Sales Support Associate
Wolt
- Birkirkara, Malta Island
- Permanent
- Full-time
- Ensuring our portfolio of stores reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
- Training our partner venues on how to use the Wolt tools and equipment
- Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
- Be responsible for our menu-platform and product list always being up to date with the text and visuals that reflect the Wolt brand
- Liaising with restaurant partners on a daily basis to resolve any issues that may come up
- Excellent interpersonal skills - you will be working with a lot of different people
- Experience within customer support or other relevant customer-facing role
- Structured, detailed and service-oriented
- You hold a driving license - this is a requirement as you will need to visit partner venues around Malta
- Fluent in English (Maltese is an asset but not essential)
- High interest towards analytics is a plus
- Independent work in a dynamic, international team
- A lot of career growth opportunities
- Discount on Wolt orders
- Modern work equipment