EDD Specialist
LeoVegas
- Sliema, Malta Island
- Permanent
- Full-time
- Conducting Thorough Reviews: Requesting and meticulously reviewing source of income/EDD documents in adherence to our internal policies and procedures.
- Assessing Customer Affordability: Utilizing background research, customer comments, and provided documents to determine the customer's financial capacity and the source of their funds.
- Detailed Reporting: Preparing comprehensive reports summarizing findings and decisions made during the review process.
- Identifying Suspicious Transactions: Proactively reporting any suspicious transactions to our internal teams following established procedures.
- Ensuring Compliance: Conducting periodic reviews of documentation and customer files to ensure regulatory compliance.
- Contributing to Enhancements: Playing an active role in improving and maintaining internal policies, procedures, and systems.
- Support Transaction Monitoring: Collaborating with the team to support our transaction monitoring program, escalating concerns as necessary, and taking appropriate actions in line with policies and procedures.
- Effective Communication: Liaising with both internal and external parties as needed and engaging with customers through various communication channels.
- Ad Hoc Tasks: Assisting the AML Team Leader with ad hoc reviews and special tasks.
- Relevant Experience: At least 1 year of experience in AML or similar tasks.
- Knowledge: Advanced knowledge of local and international AML and CFT policies is a significant advantage.
- Gaming Regulations: Familiarity with gaming regulations in different jurisdictions is considered an asset.
- Communication Skills: Strong communication skills, both for call handling requests and effective email correspondence.
- Innovative Thinking: A creative mindset with the ability to think outside the box and propose innovative ideas.
- Willingness to Learn: A proactive attitude towards learning, combined with a can-do approach to challenges.
- Team Player: Capable of collaborating with other departments to resolve customer queries efficiently.
- Flexible Availability: Willingness to work flexible hours, including evenings and weekends, to meet business needs.
- Educational Background: A diploma or degree qualification in AML would be advantageous.
- Additional Assets: Completion of AML-related courses or similar qualifications will also be considered a plus.